Smiths News has announced the launch of SNapp Online, a new website for its retail customers.

The new website is easy-to-use, quick and convenient, providing a wide range of new and improved features to help retailers save time, and manage their business efficiently. One such feature is the ability to lock in newspaper Home News Delivery (HND) copies to ensure supply requirements are always met and essential to meeting retailers customer’s needs.

Built to work across a range of popular devices and across all major browsers, SNapp online will be accessible to all retailers via computer, browser enabled till unit, phone or tablet.

The news of a replacement digital platform follows the wholesaler’s success with its mobile app ‘SNapp’ which currently has over 5000 registered customers

As well as providing the functionality for retailers to complete all the core functions provided by Smiths News existing site, Connect2U and the popular app created in 2014, SNapp, the team have listened to customers and provided new functionality including the ability to contact any department in Smiths News direct via the Contact Us section of the website.

The site provides:

  • Free to all customers
  • At a glance dashboard – on the home page customers will see their deliveries, credits, due book orders, news and other useful links
  • My Delivery – check-in and view deliveries in real-time
  • My Orders –allowing customers to make changes to their orders and lock in Newspaper HND
  • Due Book – view orders, status and adjust
  • Messages – to inform customers if there’s a disruption to supply or an upcoming sales opportunity
  • Contact  – any department in Smiths News direct
  • Download your newspaper and magazine delivery information direct to your EPOS unit, just like Connect2U
  • Secure registration; already a SNapp customer, it’s the same username and password!

Similar to the approach in developing SNapp, Smiths News has spoken to a number of customers to find out what they want from SNapp Online to ensure it is developed to meet customer needs. The team aren’t done yet with a development pipeline of customer requirements to deliver in 2017.

The launch of SNapp Online will see Smiths News retire, Smiths News’ current online platform, early in 2017.

Jonathan Bunting, Managing Director, Connect News & Media said: “SNapp Online, like the app, is designed to deliver what our customers tell us they want. New features such as the ability to lock in your newspaper HND orders, will help make managing the category that bit easier. We are really pleased with the new site and very excited to get it launched for our customers.”

For more information download the flyer below or visit

SNapp – your business managed your way

Source: Smiths News

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