NFRN launches Independent Retail Report 2017

On 21 February 2017, the NFRN launched its Independent Retail Report 2017 at a parliamentary reception in the House of Commons, hosted by Martin Vickers MP.

NFRN President Ray Monelle & CEO Paul baxter


With a strong focus on retail crime, the Independent Retail Report sets out the key challenges and issues facing independent retailers across the United Kingdom, with reform recommendations to the Government. The report also identifies issues with payment services, road work compensation, payroll costs, illicit trade, supply chain issues and more.

Business rates revaluation forms a separate report to highlight the impact the 2017 revaluations has on small businesses in areas which have seen property prices soar.

Download the NFRN’s Independent Retail Report 2017 here

Download the NFRN’s Business Rates Report 2017 here


Read Ray Monelle's Speech

National President Ray Monelle spoke at the launch of the NFRN’s Independent Retail Report 2017. You can read his full speech in full below.

Good afternoon, ladies and gentlemen.

As the National President of the NFRN and on behalf of our members, I would like to thank Martin Vickers for hosting the launch of our 2017 Independent Retail Report.


Thanks, too, to all ministers, Lords, MPs and industry guests for taking time out of busy schedules to attend our parliamentary reception.


Today is a hugely important occasion for independent retailers.


It’s fair to say that the contribution that we make to our cities, towns and villages is immense:

  • We offer a wealth of products and services
  • We raise much-needed funds for deserving local charities and causes
  • We keep a watchful eye out for our more vulnerable and elderly customers
  • We give youngsters their first jobs, whether this is being a news deliverer or serving in a shop.


Independent retailers have existed for many hundreds of years but these days, and more than ever, we find ourselves under attack.


Our trading environment gets ever tougher, crimes against retailers are on the increase, our costs are rising and we face more legislation and red tape.


Never has an independent retailer needed the NFRN more and never has an independent retailer needed the support of his parliamentary representative.


The many and varied challenges facing us are documented in the Independent Retail Report.


So you will be pleased to hear that I have no intention of going into these in any great detail.


What I would ask is that you speak to the independent retailers who are here in parliament today to find out more about their concerns and the steps that you can take to alleviate them.


That when you go back to your constituencies that you visit your local independent retailer in his shop and see first hand what life behind the counter is really like.


That you join our All Party Parliamentary Group on Retail Crime and play a part in examining current concerns and come up with new ways that will keep our members, their family and employees safe.


And please do take the time to read this Independent Retail Report, familiarise yourselves with the challenges that independent retailers everywhere are facing and consider what more you can do to lend support.


Thank you for your support and commitment in joining us here today.  Can I now ask our host, Martin Vickers, to say a few words.

Pictures of the event

If you require any further information about the report please email

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