Home news delivery – whether provided by independent retailers or roundsmen – is a vital community service for millions of consumers but today, and for many reasons, it is under increasing pressure.

To get a full understanding of why this is so and to enable the NFRN to consider what steps can be taken to ensure the longevity of this valuable service we are running a short survey on our website.

If you currently offer an HND service we would welcome your input.  We want to know how many HND customers you have, the type of customer that you deliver to and how your deliveries are done – for example, by schoolchildren, adults, pensioners or yourself and how all these factors have changed over the past 10 years.

We would also keen to hear more about the issues that are impacting on your ability to provide a good HND service.

Any information that you provide will be treated privately and will only be used with your express permission being obtained.

To participate please complete the downloadable survey below or phone NFRN Connect on 0800 121 6376.

If you need assistance with your HND business or are thinking of setting one up, visit our Store2Door page for advice and information.


Please download and save the survey to your computer before completing the form. Use the survey you have saved to your computer, not the one in your web browser. 

Make sure your version of Adobe Acrobat Reader is the latest release.

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