Smiths News Updates, Documents & Depot Reports

For the latest title updates, cover prices & barcode changes, please visit the EPOS page.

If you are a Menzies customer, please visit the Menzies page.

The Smiths News round-up includes information about the latest newspaper promotions and supplements, plus details about upcoming magazine launches.

Download Smiths News Round-Up for w/e 8 December 2019

Each week the NFRN compiles data on publisher in-bound performance at each of the wholesale depots across the country.

Download the latest reports here

Magazine Ranking Information

The file below details each of the magazine titles available ranked in revenue order, both nationally and by wholesale house. Check out the Newspro Toolkit for why stocking the best-selling titles is so important.

Smiths News Magazine Rankings (January 2019)

 

Important Smiths News Documents

SNapp App Training Guide

SNapp Website Training Guide

SNapp Terms & Conditions

Smiths News Carriage Service Charge Template

Smiths News Terms & Conditions

 

Third party advertising inserts (TPI)

HND retailers are entitled to extra payments to cover the cost of any additional inserts in any of the newspapers listed below, this is based on a weight based table (starting at 70g).

You must register for TPI payments through your local news wholesaler directly. Paid each quarter, payments are triggered automatically and are in addition to the current 2p manual insertion fees.

Comparison of publisher schemes for Third Party Advertising Inserts

Latest Smiths News Updates

Christmas & New Year 2019 Planning

Below you will find details outlining Smiths News operational plans for the 2019 Christmas and New Year period, including all you need to know about making newspaper supply alterations for issues over the forthcoming Festive period.

Download Smiths News Christmas & New Year 2019 Planning Briefing

Smiths New Tote Boxes

Commencing 2 December 2019, Smiths News Hemel Hub have introduced new tote boxes to replace the current ones in existence.

These new totes are smaller than the current ones in the system, but offer the benefits of:

  • smaller and more compact
  • more durable and tougher plastic
  • better fitting lids to eliminate water entering
  • easier handling and lighter
  • reduce unused space within tote
  • prevent damaged magazines
  • weight of the new totes is below the industry-agreed limit of 18kg

Please continue to return any older tote boxes you have.

The new tote boxes will be rolled out to all other hubs in the new year.

Christmas TV Listings

For everything you need to know about this year’s Christmas TV Listings – including key facts, advice on how to maximise your sales, and issue dates – just download the factsheet below.

Download Christmas TV Listings Factsheet

ARCHANT – Change of Distribution

08.11.2019 – Please note that the following Archant titles will be distributed by Smiths News from w/c Monday 11th November:

  • East Anglian Daily Times
  • Eastern Daily Press
  • Dereham Times
  • Fakenham Times
  • North Norfolk News
  • The New European
  • Thetford & Brandon Times

From this date these titles will be delivered with your normal newspaper delivery and your returns will be collected by Smiths News alongside the rest of your newspaper unsolds. The titles will be included on all relevant paperwork including your weekly invoice.

Smiths News will also collect any returns which have not already been collected for W/C 4th November.

Smiths News has arranged to supply Archant with your returns figures for w/c 4th November so they can credit you directly. Please leave any uncollected returns bundled separately, but alongside, your Smiths News returns and we’ll handle everything from there.

National Rollout of estimated time of arrival functionality on SNapp

18.10.2019 – Following a successful trial in the South, Smiths News’ new ‘Estimated Time of Arrival’ functionality, available on SNapp  and SNapp Online, has been rolled out to all Smiths News customers across the UK.

The functionality offers customers visibility of the estimated time the driver leaves their local depot with their delivery, and where possible, Smiths News will also provide an estimated time of arrival for their delivery.

This information can be accessed via the news wholesaler’s online platforms, the SNapp App and SNapp Online which are both free to download and use.

Smiths News said it hopes this new tool will be a useful addition to SNapp for customers and will drive its adoption, given its growing functionality and value.

This new feature will replace the SMS text alerts currently received by customers from their delivering depot.

If you have any issues with registering or logging on please provide contact details to the SNapp Support team on 03451240251.

Estimated time of arrival functionality on SNapp is rolled out across the South

19.09.2019 – Following a successful trial in the South West, Smiths News’ new ‘Estimated Time of Arrival’ functionality, available on SNapp  and SNapp Online, has been rolled out to all Smiths News customers served by Newport and Hemel Hempstead group depots covering the South of England.

The functionality offers customers, visibility of the estimated time the driver leaves their local depot with their delivery, and where possible, Smiths News will also provide an estimated time of arrival for their delivery.

This information can be accessed via our online platforms, the SNapp App and SNapp Online which are both free to download and use.

This new feature will replace the SMS text alerts currently received by customers from their delivering depot.

If you have any issues with registering or logging on please provide contact details to the SNapp Support team on 03451240251.

NFRN welcomes ground breaking automatic compensation for late deliveries

17.07.2019 – A new automatic payment scheme to Smiths News customers when papers are “materially late” has been described as a major game-changer by the NFRN.

National President Stuart Reddish said: “The NFRN’s news team has campaigned long and hard for news retailers to be automatically compensated for late papers so we welcome this bold step by Smiths News. We are pleased that a key industry player has finally recognised that it can no longer do nothing when the service it is paid to give its retail customers fails.

“At the earliest opportunity we will be working closely with Smiths News to further enhance this scheme, given that the £5 payment will only come into effect when papers are two or more hours late reaching retailers’ shops and reruns and claims are excluded.”

Mr Reddish continued: “The NFRN will not give up campaigning for supply chain improvements and we hope that publishers will take heed of this new scheme and look again at their arrival times into wholesale depots.

“Finally, I will be urging both Menzies Distribution and News UK DTR to follow suit.”

The new automatic payment scheme will come into effect from 1 September 2019.

For more information on this announcement, including how the compensation process will work, download the trade letter that Smiths News has sent to its customers.

NFRN secures win on collectables as Smiths News unveils deferred payment scheme

27.06.2019 – Just one week after the NFRN’s Annual Conference in Brighton, new National President Stuart Reddish has announced a strong win for members served by Smiths News with the news wholesaler introducing a four weeks deferred payment scheme for collectables.

This new scheme, which takes effect from July 1, means that collectables stockists will not be charged for product until four weeks after delivery. Up until now Smiths News has operated a one week deferred payment scheme.

In a letter to its customers, Smiths News said the decision had been taken following discussions with the NFRN and with key collectables publishers. Read more

Smiths News reveal plans to establish new call centre in India

16.05.2019 – Smiths News has announced that it plans to create a new Shared Service Centre in India as part of its commitment to improve their current customer service operation. Read more on this breaking story

Smiths News launch estimated time of arrival functionality on SNapp

15.04.2019 – Smiths News has launched a trial which will see customers served out of its Plymouth Depot receive an expected arrival time of their deliveries. If the trial proves successful, the news wholesaler will roll out the service nationally.

Download the trade letter for full details.

Smiths News agrees new long term contract with Marketforce (UK) Limited

09.04.2019 – Smiths News has agreed a new long term contract with the magazine distributor Marketforce. The agreement secures all Smiths News’ distribution territories with Marketforce from 2020 through to 2025, representing revenues of circa £130m.p.a. at current market values. Read more

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