Menzies Updates, Documents & Depot Reports

For the latest cover prices & barcode changes, please visit the EPOS page.

If you are a Smiths News customer, please visit the Smiths News page.

Each week the NFRN compiles data on publisher in-bound performance at each of the wholesale depots across the country.

Download the latest reports here – 11 February 2019

Headlines for w/e 17 February 2019

Please note there are no headlines for this weekend.

Download the latest Menzies headlines for England here – TBC

Download the latest Menzies headlines for Scotland here – TBC

Download the latest Menzies headlines for Wales here – TBC

Download the latest Menzies headlines for N. Ireland here – TBC


Supplements Information for w/e 17 February 2019

>>The following supplements will be published this weekend and will require trade insertion:

Express and Star information is contained here, please note there is a tab for Saturday and a tab for Sunday.
NB. All Scottish branches will receive the Star & Express supplements for trade insertion on both days.

Financial Times 16 February – The ‘Smart Arts’ HTSI supplement
Ashford, Bow, Chelmsford,  Eastbourne, Grays, Ipswich, Maidstone, Norwich, Portsmouth, Ryde, SEL, Swansea & Weybridge will receive the above FT supplement for trade insertion.

>>The following supplements will not be published / will not require trade insertion, therefore these should not be extracted to the pack:

Express and Star information is contained here, please note there is a tab for Saturday and a tab for Sunday
NB. All Irish branches (Belfast, Londonderry & Dublin) will receive the Express & Star supplements pre-inserted on both days ufn

Observer supplement 17 February – will be pre-inserted for all branches.

Magazine Ranking Information

The file below details each of the magazine titles available ranked in revenue order, both nationally and by wholesale house. Check out the Newspro Toolkit for why stocking the best selling titles is so important.

Menzies Magazine Rankings (September 2018)


Important Menzies Distribution Documents

Menzies Customer Service Pledge – Updated May 2018

iMenzies User Guide

How to amend your Standing Orders on iMenzies

Menzies Carriage Charge Template

Changes to the way Menzies inform you about voucher credits

Menzies Customer Welcome Pack

Menzies Terms and Conditions


Third party advertising inserts (TPI)

HND retailers are entitled to extra payments to cover the cost of any additional inserts in any of the newspapers listed below, this is based on a weight based table (starting at 70g).

You must register for TPI payments through your local news wholesaler directly. Paid each quarter, payments are triggered automatically and are in addition to the current 2p manual insertion fees.

Comparison of publisher schemes for Third Party Advertising Inserts

Latest Information

Menzies IT failure – 5 February 2019

Menzies are reporting an IT failure across its estate this morning. It’s currently being investigated but has caused an increase in calls and waiting time.

Change of company name / change of banks

Menzies has announced they are changing how their name appears on customer bank statements. From 20 February 2019, you will see the name “Menzies Distribution Ltd” appear on your statement instead of “John Menzies Distribution Ltd”. You do not need to take any action as a result of this change.

Along with the name change, the news wholesaler has also confirmed that from 21 February 2019 it is changing its sponsoring bank from Lloyds Bank plc to Royal Bank of Scotland. Again, this change does not affect you as a customer and your arrangements with Menzies Distribution Ltd remain the same.

If you have any questions about these changes please call the Menzies Credit Control Team on 0131 469 4801.

EM News to relocate its Dublin depot

EM News has announced they are to relocate to one purpose built warehouse which is 3km away from current site from the 12 November.

Key Stages

  • CRU ( Returns) will move into the new site from Monday 5th November.
  • Last day of packing live news in old site will be Sunday 11th November
  • New site fully operational Monday 12th November.

What will remain unchanged?

  • Customer Reference Number
  • Phone number remains the same
  • Delivery Time & returns collection


The new address is: Unit A, Furry Park Industrial Estate, Swords Rd, Santry, Dublin 9

The company say they have made detailed plans to minimize any disruption to your business

Menzies to close its Dalgety Bay branch

Menzies Distribution has announced they are to close its Dalgety Bay branch and move the operation to Newbridge on 12 November 2018.

Customers currently served out of Dalgety Bay will now have newspaper supplies packed and distributed from the Newbridge branch. As a result, your Customer Service Centre contact number will change to 03300248914.

For more information download the trade letter


Changes to Partwork back orders from August 31

Menzies has reviewed its outstanding partwork back orders and is making some changes to the way it fulfils them.

It has written to customers explaining the changes which affect partworks which were on sale before July 1 2017. These changes are due to take effect from August 31.

You can read the letter here

New Menzies distribution deal good news for retailers

Menzies Distribution has secured a major primary distribution deal to collect all daily and regional weekly newspapers printed by the UK’s largest news publisher, Reach plc,and deliver them to all wholesale distribution locations across the whole of the UK. Read more

Voucher Returns via Bow Branch

With effect from Monday 8 January 2018, all vouchers which were previously processed at the Bow branch will now be scanned at the Menzies Maidstone branch.

For those customers who currently send vouchers by post or recorded delivery, can you please now address them to:-

Voucher Department
Menzies Distribution Ltd
Unit C, Larkfield Trading Estate
New Hythe Lane
ME20 6SW

If you have already posted your recent envelopes to Bow, please rest assured that these will be forwarded on to Maidstone for processing.

Have your say on iMenzies

Menzies Distribution are currently looking at enhancing their iMenzies offer.

In order to ensure that these enhancements are in line with customers requirements they are looking for feedback and suggestions from retailers.

This can be done by completing the online survey.

There is also a comments section at the end of the survey for your suggestions.

This is a real opportunity to let the wholesaler know what you require, so please spare a few minutes of your time to have your say.

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