Menzies Updates, Documents & Depot Reports

For the latest cover prices & barcode changes, please visit the EPOS page.

If you are a Smiths News customer, please visit the Smiths News page.

Each week the NFRN compiles data on publisher in-bound performance at each of the wholesale depots across the country.

Download the latest reports here – 13 August 2018


Headlines for w/e 11 August 2018

Download the latest Menzies headlines

Download the latest EM headlines for Belfast


Supplements Information for w/e 5 August 2018


>>The following supplements will be published this weekend and will require trade insertion:



>>The following supplements will not be published / will not require trade insertion, therefore these should not be extracted to the pack:



Magazine Ranking Information

The file below details each of the magazine titles available ranked in revenue order, both nationally and by wholesale house. Check out the Newspro Toolkit for why stocking the best selling titles is so important.

Menzies Magazine Rankings (November 2017)


Important Menzies Distribution Documents

Menzies Customer Service Pledge – Updated May 2018

Following review of the service pledge we have raised a number of points for clarification  with Menzies distribution Including:

  • SOR status of short supplied product
  • Definition of CSC and template

iMenzies User Guide

How to amend your Standing Orders on iMenzies

Menzies Carriage Charge Template

Changes to the way Menzies inform you about voucher credits

Change to Tote Box charge and credit procedure from 23 May 2016

Menzies Customer Welcome Pack

Menzies Terms and Conditions



Latest Information

 Distribution Disruption at Menzies Hull, Thursday August 9

Menzies has advised the NFRN that the news wholesaler’s  Hull branch suffered a network outage overnight affecting telephones, PBL packing systems, printers and all associated IT kit. Pack processes had just initialised when the data for the branch was lost.  Branch staff contacted Menzies’ 24 hour Service Desk and this was immediately escalated to its third party data provider and the ultimate telecoms provider Kingston Communication.

Contingency measures were put in place and the branch swapped over to manual contingency sheets. Unfortunately this led to disruption to the pack processes and the branch routes were running approximately 90 minutess behind schedule.

Menies IT department is continuing discussions with the IT companies concerned throughout today (August 9) to gain assurance that the root cause has been identified and resolved.

The branch’s data network is currently running as normal.


New Menzies distribution deal good news for retailers

Menzies Distribution has secured a major primary distribution deal to collect all daily and regional weekly newspapers printed by the UK’s largest news publisher, Reach plc,and deliver them to all wholesale distribution locations across the whole of the UK. Read more

Voucher Returns via Bow Branch

With effect from Monday 8 January 2018, all vouchers which were previously processed at the Bow branch will now be scanned at the Menzies Maidstone branch.

For those customers who currently send vouchers by post or recorded delivery, can you please now address them to:-

Voucher Department
Menzies Distribution Ltd
Unit C, Larkfield Trading Estate
New Hythe Lane
ME20 6SW

If you have already posted your recent envelopes to Bow, please rest assured that these will be forwarded on to Maidstone for processing.

Allocation notification notices

Allocation notification notices are available online via iMenzies. However, members can opt in to receive hard copies if they require them.

Have your say on iMenzies

Menzies Distribution are currently looking at enhancing their iMenzies offer.

In order to ensure that these enhancements are in line with customers requirements they are looking for feedback and suggestions from retailers.

This can be done by completing the online survey.

There is also a comments section at the end of the survey for your suggestions.

This is a real opportunity to let the wholesaler know what you require, so please spare a few minutes of your time to have your say.

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