Smiths News Updates, Documents & Depot Reports

For the latest cover prices & barcode changes, please visit the EPOS page.

If you are a Menzies customer, please visit the Menzies page.

The Smiths News weekly round-up includes information about the latest newspaper promotions and supplements, plus details about upcoming magazine launches.

Download Smiths News Weekly Round-Up for w/e 21 April 2019

Each week the NFRN compiles data on publisher in-bound performance at each of the wholesale depots across the country.

Download the latest reports here – 15 April 2019

Magazine Ranking Information

The file below details each of the magazine titles available ranked in revenue order, both nationally and by wholesale house. Check out the Newspro Toolkit for why stocking the best-selling titles is so important.

Smiths News Magazine Rankings (January 2019)


Important Smiths News Documents

Smiths News Carriage Service Charge Template

Smiths News Terms & Conditions

SNapp Mobile Guide with FAQ

SNapp Online Guide with FAQ

SNapp Guide (opens link to SN website)

SNapp Terms & Conditions


Third party advertising inserts (TPI)

HND retailers are entitled to extra payments to cover the cost of any additional inserts in any of the newspapers listed below, this is based on a weight based table (starting at 70g).

You must register for TPI payments through your local news wholesaler directly. Paid each quarter, payments are triggered automatically and are in addition to the current 2p manual insertion fees.

Comparison of publisher schemes for Third Party Advertising Inserts

Latest Smiths News Updates

Easter Bank Holiday 2019 Alterations / Closures

Smiths News has advised of the planned deadlines to submit details about order alterations and shop closures over the Easter Bank Holiday. Confirmation of opening times for their Customer Services team over this period has also been announced.

Download the trade letter for full details.

Smiths News launch estimated time of arrival functionality on SNapp

Smiths News has today (15 April) launched a trial which will see customers served out of its Plymouth Depot receive an expected arrival time of their deliveries. If the trial proves successful, the news wholesaler will roll out the service nationally.

Download the trade letter for full details.

Conditional regional cut off extensions next week

Some conditional extension arrangements have been set up as below for next week at the named South-West branches listed.

This is due to the news agenda, European football, and continued disruption from roadworks on the M25, M3, and M4 routes to the South-West. As such should any of the following football games go to extra time…  :

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  • Tues 16/04 – Barcelona vs Manchester United – for issue Weds 17/04
  • Weds 17/04 – FC Porto vs Liverpool OR Manchester City vs Tottenham Hotspur – for issue Thurs 18/04
  • Thurs 18/04 – Chelsea vs Slavia Prague OR Napoli vs Arsenal – for issue Fri 19/04

… there will be a 30 min cut-off extension applied on the appropriate issue date at the branches below:

  • Bodmin
  • Redruth
  • Plymouth
  • Exeter
  • Barnstaple
  • Taunton
  • Yeovil

Any extension would be entirely conditional on the above mentioned games going to extra time, and would only be applied at the named branches above. Any joint vehicles would also be split to ensure arrival asap.

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Invoice Adjustment – Richmond Twickenham Times 01 MAR

The Richmond Twickenham Times, 01MAR was printed as Free with no barcode or cover price.  Smiths News has credited back your retail discount ppc rate based upon the assumption that all copies would have been distributed, this happened on your DPDN dated the 30th of March.

Smiths News now need to credit you for the copies that you were charged for on your DPDN, as Net Sales.  You will receive a credit on your WSI dated 27/04 that provides a credit based upon the amount of copies you sold, less your discount, (due to your discount already being credited on the 30th of March).


Smiths News apologises for the late notice of this adjustment, and any inconvenience this may have caused.

Smiths News agrees new long term contract with Marketforce (UK) Limited

Smiths News has agreed a new long term contract with the magazine distributor Marketforce. The agreement secures all Smiths News’ distribution territories with Marketforce from 2020 through to 2025, representing revenues of circa £130m.p.a. at current market values. Read more

Reading Magazine and Voucher Returns – Reconciliation

9 April 2019

Smiths News has confirmed that they have recovered and processed all of the contents through returns and credited all customers accordingly following last week’s road traffic accident on the M25. In the aftermath of the accident, Smiths News gave an average credit value on last week’s invoice to ensure that customers were not disadvantaged by the impact of the accident.

Smiths News say they will be charging back this average value on invoice dated 13th April 2019. In addition, any vouchers returned by customers are now at EAV, and will be processed immediately. Download the trade letter to read more.

28 March 2019

Due to a serious RTA on the M25 yesterday afternoon which involved a Smith News vehicle carrying your magazine returns collected on Wednesday 27 March 2019, Smiths News are unable to process those magazine credits this week. It is important to know that the vehicle contents have not been damaged, however, the police have impounded it pending investigations.

Smiths News say they fully understand the impact on your cash flow and therefore are going to arrange a credit which will be equal to your average daily magazine returns value, on your weekly summary invoice w/e 30 March 2019. Download the trade letter to read more.

Members quiz Smiths News over Hemel service failings

Following complaints of constant service failings from members served out of the Smiths News hub in Hemel Hempstead, a joint NFRN meeting was called between the Hertfordshire, Berks & Bucks and London North West branches on Wednesday 19 September 2018. Read more

Voucher Recall Notes

Smiths News has announced some key changes to their voucher recall notes that come into effect from 13 August 2018.

From this date:

  • Your Voucher Recall Note will form part of your consolidated paperwork and will not be sent to you loose
  • Your Customer number will be pre-printed on the voucher recall note
  • Vouchers listed will be tailored to you and the area you are in and will now include the most popular regional press vouchers though there will be space for you to add on any additional vouchers
  • We are adding a comment to the bottom of the recall note – just as a reminder to ensure that you only return vouchers to us, for products we have supplied

You will continue to receive the same number of recall notes as voucher envelopes being redeemed and you can still download voucher recall sheets from Snapp

Should you have any queries in regards to these changes please do not hesitate to contact Smiths News either using the contact Customer Services on Snapp or ringing your local Customer Services contact number.

Smiths News carriage charge rise a “bitter blow” for independent retailers

NFRN National President Mike Mitchelson has renewed calls for “rip off” carriage charges to be scrapped as news wholesaler Smiths News announced that from September there would be an average increase of 2.1 per cent. Read more

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